Privacy Policy

Introduction

I am committed to safeguarding your privacy. Contact me at m-neale@religiouscards.co.uk if you have any questions or problems regarding the use of your Personal Data and I will gladly assist you.

By using this site or/and my services, you consent to the processing of your Personal Data as described in this Privacy Policy.

This privacy policy provides you with details about how I collect and process your personal data through your use of my website https://www.religiouscards.co.uk.

By providing me with your data, you warrant to me that you are over 16 years of age.

Michael Neale, trading as Religious Cards, is the data controller and is responsible for your personal data (referred to as “I”, “me” or “my” in this privacy policy).

Definitions used in this Policy
Data protection principles I follow
What rights you have regarding your Personal Data
What Personal Data I gather about you
How I use your Personal Data
Who else has access to your Personal Data
How I secure your data
Information about cookies
Third-party links
Contact information

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being processed.
Child – a natural person under 16 years of age.
I/me (either capitalised or not) – Michael Neale trading as Religious Cards.

I promise to follow the following data protection principles:

Processing is lawful, fair, transparent. My processing activities have lawful grounds. I always consider your rights before processing Personal Data. I will provide you information regarding processing upon request.
Processing is limited to the purpose. My processing activities fit the purpose for which Personal Data was gathered.
Processing is done with minimal data. I only gather and process the minimal amount of Personal Data required for any purpose.
Processing is limited with a time period. I will not store your personal data for longer than needed.
I will do my best to ensure the accuracy of data.
I will do my best to ensure the integrity and confidentiality of data.

The Data Subject has the following rights:

Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from my records.
Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the processing of your Personal Data.
Right to object to processing – meaning in certain cases you have the right to object to processing of your Personal Data, for example in the case of direct marketing.
Right to object to automated processing – meaning you have the right to object to automated processing, including profiling; and not to be subject to a decision based solely on automated processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Right to lodge a complaint – in the event that I refuse your request under the Rights of Access, I will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact me.
Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent – you have the right withdraw any given consent for processing of your Personal Data.

I do not collect any Special Category Data about you. Special Category Data is Data such as your race, ethnic origin, religion, health information and sexual orientation.

I do not intend to collect or knowingly collect information from children. I do not target children with my services.

I do not carry out automated decision making or any type of automated profiling.

I may process your Personal Data without your knowledge or consent if I are legally obliged to do so.

The types of Data I gather is as follows:

Communication Data

Communication Data includes any communications you send to me (i.e. through a contact form on my website, by email, text, social media or any other communication that you send to me). Data processed might include your e-mail address, name, postal address etc – mainly information that is necessary for communicating with you or to enhance your customer experience with me.

Customer Data

Customer Data includes Data relating to any purchases of products or services such as your name, email address, contact number, billing address, contact details and purchase history.

Technical Data

Technical Data includes Data about your use of my website such as your IP address, details about your browser, the type of device you use to access my website, your login history, length of visit to pages on my website, etc. I gather this Data from Google Analytics and from my security software. Technical Data also includes information that is automatically stored by cookies and other session tools. When you use my services or look at the contents of my website, your activities may be logged.

E-Commerce Data

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order once purchased.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Customer Data

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

User Data

User Data includes Data about how you use my website, together with any Data that you post for publication on my website in the form of a comment or review.

Media Data

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Data from my partners

I gather information from my trusted partners with confirmation that they have legal grounds to share that information with me. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.

Publicly available Data

I might gather information about you that is publicly available.

I use your Personal Data in order to:

Provide my service to you. This includes for example registering your account; providing you with other products and services that you have requested; providing you with promotional items at your request and communicating with you in relation to those products and services; communicating and interacting with you; and notifying you of changes to any services.
Enhance your customer experience.
Fulfil an obligation under law or contract.

I use your Personal Data on legitimate lawful grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, I process your Personal Data for the following purposes:

To identify you.
To provide you a service or to send/offer you a product.
To communicate either for sales or invoicing.

On the ground of legitimate interest, I process your Personal Data for the following purposes:

To reply to communications sent to me.
To send you personalised offers.
To administer and analyse my client base (purchasing behaviour and history) in order to improve the quality, variety, and availability of products/ services offered/provided.
To enable me to properly administer my website and my business.
To grow my business.
To conduct questionnaires concerning client satisfaction.
To keep records.
To help me to decide my marketing strategy.
To establish, pursue or defend legal claims.

As long as you have not informed me otherwise, I consider offering you products or services that are similar to or the same as your purchasing history/browsing behaviour to be my legitimate interest.

With your consent I process your Personal Data for the following purposes:

To send you news and campaign offers.
For other purposes I have asked your consent for.

I process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. I reserve the right to anonymise Personal Data gathered and to use any such data. I will use data outside the scope of this Policy only when it is anonymised. I won’t retain your Personal Data for longer than necessary to fulfil the purpose(s) I collected it for. I save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

I might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, I will ensure that:

The link between purposes, context and nature of Personal Data is suitable for further processing;
The further processing would not harm your interests; and
There would be appropriate safeguard for processing.

I will inform you of any further processing and purposes.

I will never share your Personal Data with any third party for their own marketing purposes.

You can unsubscribe from my marketing communications at any time by following the opt-out links on any marketing message sent to you or by emailing me at m-neale@religiouscards.co.uk.

If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

I do not share your Personal Data with strangers. Personal Data about you is in some cases provided to my trusted partners in order to either make providing the service to you possible or to enhance your customer experience.

Some of my third party service providers are based outside of the EEA (in the US for example) so on some occasions, your Personal Data is transferred outside of the EEA in order to be processed.

Whenever I transfer your Personal Data out of the EEA, I ensure at least one of the following safeguards is in place:

I only transfer your Personal Data to countries that the European Commission have approved as providing an adequate level of protection for personal data; or
I may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
I use US-based providers that are part of EU-US Privacy Shield

Who I share your Data with

My processing partners:

Giraffical – as my website developer and website host. Their Privacy Policy can be found at https://giraffical.co.uk/privacy-policy/.
Amazon S3 – as my cloud storage provider for website backups. Their Privacy Policy can be found at https://aws.amazon.com/privacy/.
Paypal – my payment processing provider. Their Privacy Policy can be found at https://www.paypal.com/en/webapps/mpp/ua/privacy-full.

I may also have to share your Personal Data with professional advisers such as solicitors, accountants, bankers or insurers; IT service providers; and Government bodies that require me to report processing activities.

I only allow third parties to process your Personal Data for specified purposes in accordance with my instructions and I only work with processing partners who are able to ensure adequate level of protection to your Personal Data. I disclose your Personal Data to third parties or public officials when I are legally obliged to do so. I might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

I do my best to keep your Personal Data safe:

I use safe protocols for communication and transferring data (such as HTTPS).
I monitor my systems for possible vulnerabilities and attacks.
I use a firewall.
I use strong passwords for all accounts where Personal Data can be accessed.
I use anonymising and pseudonymising where suitable.
I use Amazon S3 to store backups of my website securely.
No Personal Data is stored in paper format.
Personal Data stored on my PC is password protected.
Aside from my processing partners, I am the only person who can access your Personal Data.
A monthly backup of offline data is created on an external hard drive to which only I have access.

Even though I try my best, I cannot guarantee the security of information. However, I promise to notify suitable authorities of data breaches. I will also notify you if there is a threat to your rights or interests. I will do everything I reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with me, note that you have to keep your username and password secret.

I use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only I can access the cookies created by my website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

I use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to use some important features on my website, such as logging in. These cookies don’t collect any personal information.
Functionality cookies – these cookies provide functionality that makes using my service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
Analytics cookies – these cookies are used to track the use and performance of my website and services
Advertising cookies – these cookies are used to deliver advertisements that are relevant to you and to your interests. In addition, they are used to limit the number of times you see an advertisement. They are usually placed to the website by advertising networks with the website operator’s permission. These cookies remember that you have visited a website and this information is shared with other organisations such as advertisers. Often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

I use Google Analytics to measure traffic on my website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

For further information about Cookies and how I use them, please review my Cookie Policy.

This website may include links to third-party plug-ins, websites and applications. By clicking on those links or enabling those connections, you may allow third parties to collect or share Data about you. I do not control these third-party websites and are not responsible for their privacy statements. When you leave my website, please do read the privacy policy of the websites you visit.

In addition to this, articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

My contact details

Full name of legal entity: Michael A Neale trading as Religious Cards

Email address: m-neale@religiouscards.co.uk

Postal address: 25 Orchard Croft, Barnt Green, Birmingham, B45 8NH

Supervisory Authority

ICO – ico.org

I reserve the right to make changes to this Privacy Policy.

Last modification was made 20th May 2018.

Introduction

Table of Contents

Definitions

Data Protection Principles

Data Subject’s rights

Data I gather

Communication Data

Customer Data

Technical Data

E-Commerce Data

Customer Data

User Data

Media Data

Data from my partners

Publicly available Data

How I use your Personal Data

Who else can access your Personal Data

Who I share your Data with

How I secure your data

Cookies and other technologies I use

Third-party links

Contact Information

Changes to this Privacy Policy